Total quality management :

George, Stephen, 1948-

Total quality management : strategies and techniques proven at today's most successful companies / Stephen George and Arnold Weimerskirch. - 2nd ed. - New York : John Wiley, c1998. - xviii, 254 p. : ill. ; 26 cm. - The portable MBA series .

Includes index.

0471191744 (cloth : alk. paper)

97038314

658.5/62