Fifty ways to improve your telephoning and teleconferencing skills :

Taylor, Ken.

Fifty ways to improve your telephoning and teleconferencing skills : without too much effort / 50 ways to improve your telephoning and teleconferencing skills. Ken Taylor. - Hyderabad : Orient BlackSwan, 2008. - viii, 160 p. : ill ; 25 cm. + 1 audio CD.

9788125041634 9781905992065 (pbk.) 1905992068 (pbk.) 9783526511878 352651187X

651.73