Trying hard is not good enough :
Friedman, Mark.
Trying hard is not good enough : how to produce measurable improvements for customers and communities / Mark Friedman - xiii, 179 p. : ill. ; 24 cm.
Includes bibliographical references (p. 173-175) and index.
1439237867
658.4
Trying hard is not good enough : how to produce measurable improvements for customers and communities / Mark Friedman - xiii, 179 p. : ill. ; 24 cm.
Includes bibliographical references (p. 173-175) and index.
1439237867
658.4