Internet, mail, and mixed-mode surveys :

Dillman, Don A., 1941-

Internet, mail, and mixed-mode surveys : the tailored design method / Don A. Dillman, Jolene D. Smyth and Leah Melani Christian. - 3rd ed. - Hoboken, N.J. : Wiley & Sons, c2009. - xii, 499 p. : ill. ; 25 cm.

Rev. ed. of: Mail and internet surveys / Don A. Dillman. 2nd ed. c2007.

Includes bibliographical references (p. 458-475) and index.

9780471698685 (cloth) 0471698687 (cloth)

2008033213

300.72/3