Customer centricity :

Fader, Peter.

Customer centricity : focus on the right customers for strategic advantage / Peter Fader. - 2nd ed. , Computer document. - Philadelphia, Pa. : Wharton Digital Press, c2012 - 125 p. : ill. ; 20 cm. - Wharton executive essentials . - Wharton executive essentials. .

Previous ed. published under title Wharton executive education customer centricity essentials. c2011. Title from title screen.

Includes bibliographical references.

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9781613630150 (Ebook)

HF5415.5 / .F33 2012eb

658.812