Settle it out of court :

Crowley, Thomas E., 1948-

Settle it out of court : how to resolve business and personal disputes using mediation, arbitration, and negotiation / Thomas E. Crowley. - New York, N.Y. : J. Wiley, c1994. - xv, 256 p. ; 24 cm.

Includes bibliographical references (p. 241-247) and index.

0471306347 (cloth : acidfree paper)

93038482

KF9085.Z9 / C76 1994

347.73/9 347.3079