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Total quality management /

Total quality management / Dale H. Besterfield [et..al] - Fourth edition. - Chennai : Pearson, 2017 [fourth impression] - xxi, 595 pages : illustrations ; 24 cm.

Includes index.

Includes bibliographical references (pages 587-588).

ISBN: 9789332534452

Dewey Class. No.: 658.4013

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