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Grading health care :

Grading health care : the science and art of developing consumer scorecards / Pamela P. Hanes, Merwyn R. Greenlick, editors ; foreword by Edward B. Perrin. - 1st ed. - San Francisco : Jossey-Bass Publishers, c1998. - xxxi, 166 p. : ill. ; 24 cm.

Includes bibliographical references and indexes.

ISBN: 0787940275

LCCN: 98004892

Dewey Class. No.: 362.1/068/5

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