Public services delivery /

Public services delivery / edited by Anwar Shah. - Washington, D.C. : World Bank, c2005. - xxxviii, 219 pages : illustrations ; 23 cm. - Public sector, governance, and accountability series .

Includes bibliographical references and index.

9780821361405 0821361406 0821361406 (pbk.)

\\2005043246

361.60684