Managing organizational change : a multiple perspectives approach /

Palmer, Ian, 1957-

Managing organizational change : a multiple perspectives approach / Ian Palmer, Richard Dunford, Gib Akin. - Second edition. - Boston : McGraw-Hill , c2009. - xii, 413 pages : illustrations ; 23 cm.

Includes bibliographical references and index.

Introduction : stories of change -- Images of managing change -- Why organizations change -- What changes in organizations -- Diagnosis for change -- Resistance to change -- Implementing change : organization development, appreciative inquiry, positive organizational scholarship, and sense-making approaches -- Implementing change : change management, contingency, and processual approaches -- Linking vision and change -- Strategies for communicating change -- Skills for communicating change -- Sustaining change.

9780071263733 9780073404998 (alk. paper) 0073404993 (alk. paper)

2008001633

658.4/06