Services marketing : (Record no. 37867)

MARC details
000 -LEADER
fixed length control field 01230nam a22003374a 4500
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha biblionumber 37867
001 - CONTROL NUMBER
control field 31377
003 - CONTROL NUMBER IDENTIFIER
control field BD-DhAAL
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20211128155752.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 161024s2013 nyua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2011051073
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781259026812
International Standard Book Number 1259026817
International Standard Book Number 9780078112058 (alk. paper)
International Standard Book Number 0078112052
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Language of cataloging eng
Transcribing agency DLC
Modifying agency YDXCP
-- BTCTA
-- C#P
-- CDX
-- DLC
-- BD-DhAAL
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD9980.5
Item number .Z45 2013
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Zeithaml, Valarie A.
9 (RLIN) 20665
245 10 - TITLE STATEMENT
Title Services marketing :
Remainder of title integrating customer focus across the firm /
Statement of responsibility, etc Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
250 ## - EDITION STATEMENT
Edition statement 6th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc McGraw-Hill Irwin,
Date of publication, distribution, etc c2013.
300 ## - PHYSICAL DESCRIPTION
Extent xxxii, 642 p. :
Other physical details ill. ;
Dimensions 26 cm.cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Marketing.
9 (RLIN) 20666
Topical term or geographic name as entry element Customer services.
9 (RLIN) 20667
Topical term or geographic name as entry element Marketing.
9 (RLIN) 20668
Topical term or geographic name as entry element Business & finance.
9 (RLIN) 43230
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Bitner, Mary Jo.
9 (RLIN) 20669
Personal name Gremler, Dwayne D.
9 (RLIN) 20670
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Copy number Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification     Ayesha Abed Library Ayesha Abed Library General Stacks 25/09/2016 Trim Education 810.00 2 20 658.8 ZEI 3010031390 03/04/2019 18/09/2017 14 810.00 25/09/2016 Book
    Dewey Decimal Classification     Ayesha Abed Library Ayesha Abed Library General Stacks 25/09/2016 Trim Education 810.00 6 48 658.8 ZEI 3010031386 15/12/2021 16/03/2020 10 810.00 25/09/2016 Book
    Dewey Decimal Classification     Ayesha Abed Library Ayesha Abed Library General Stacks 25/09/2016 Trim Education 810.00 4 32 658.8 ZEI 3010031391 08/05/2023 08/05/2023 15 810.00 25/09/2016 Book
    Dewey Decimal Classification     Ayesha Abed Library Ayesha Abed Library Processing Center 25/09/2016 Trim Education 810.00 2 33 658.8 ZEI 3010031385 03/04/2019 12/09/2017 9 810.00 25/09/2016 Book
    Dewey Decimal Classification     Ayesha Abed Library Ayesha Abed Library General Stacks 25/09/2016 Trim Education 810.00 3 25 658.8 ZEI 3010031378 03/04/2019 09/12/2017 2 810.00 25/09/2016 Book
    Dewey Decimal Classification     Ayesha Abed Library Ayesha Abed Library General Stacks 25/09/2016 Trim Education 810.00 3 39 658.8 ZEI 3010031387 03/04/2019 18/09/2018 11 810.00 25/09/2016 Book
    Dewey Decimal Classification     Ayesha Abed Library Ayesha Abed Library General Stacks 25/09/2016 Trim Education 810.00 6 59 658.8 ZEI 3010031395 05/06/2023 28/02/2023 19 810.00 25/09/2016 Book
    Dewey Decimal Classification     Ayesha Abed Library Ayesha Abed Library General Stacks 25/09/2016 Trim Education 810.00 2 36 658.8 ZEI 3010031380 03/04/2019 23/09/2018 4 810.00 25/09/2016 Book
    Dewey Decimal Classification     Ayesha Abed Library Ayesha Abed Library General Stacks 25/09/2016 Trim Education 810.00 3 26 658.8 ZEI 3010031396 03/04/2019 24/09/2018 20 810.00 25/09/2016 Book
    Dewey Decimal Classification     Ayesha Abed Library Ayesha Abed Library General Stacks 25/09/2016 Trim Education 810.00 2 14 658.8 ZEI 3010031388 03/04/2019 22/10/2017 12 810.00 25/09/2016 Book
    Dewey Decimal Classification     Savar Campus Library Savar Campus Library General Stacks 25/09/2016 Trim Education 810.00 4 42 658.8 ZEI 3010031383 09/09/2021 16/03/2020 7 810.00 25/09/2016 Book
    Dewey Decimal Classification     Savar Campus Library Savar Campus Library General Stacks 25/09/2016 Trim Education 810.00 2 26 658.8 ZEI 3010031394 03/04/2019 17/09/2018 18 810.00 25/09/2016 Book
    Dewey Decimal Classification     Savar Campus Library Savar Campus Library General Stacks 25/09/2016 Trim Education 810.00 3 31 658.8 ZEI 3010031393 24/08/2019 19/08/2019 17 810.00 25/09/2016 Book
    Dewey Decimal Classification     Savar Campus Library Savar Campus Library General Stacks 25/09/2016 Trim Education 810.00 4 26 658.8 ZEI 3010031384 21/01/2020 11/11/2019 8 810.00 25/09/2016 Book
    Dewey Decimal Classification     Savar Campus Library Savar Campus Library General Stacks 25/09/2016 Trim Education 810.00 2 26 658.8 ZEI 3010031379 03/04/2019 17/09/2018 3 810.00 25/09/2016 Book
    Dewey Decimal Classification     Savar Campus Library Savar Campus Library General Stacks 25/09/2016 Trim Education 810.00 4 23 658.8 ZEI 3010031377 03/04/2019 30/09/2018 1 810.00 25/09/2016 Book
    Dewey Decimal Classification     Savar Campus Library Savar Campus Library General Stacks 25/09/2016 Trim Education 810.00 4 69 658.8 ZEI 3010031389 12/01/2020 28/10/2019 13 810.00 25/09/2016 Book
    Dewey Decimal Classification     Savar Campus Library Savar Campus Library General Stacks 25/09/2016 Trim Education 810.00 2 28 658.8 ZEI 3010031392 13/10/2021 11/02/2020 16 810.00 25/09/2016 Book
    Dewey Decimal Classification     Savar Campus Library Savar Campus Library General Stacks 25/09/2016 Trim Education 810.00 2 35 658.8 ZEI 3010031381 03/04/2019 12/09/2017 5 810.00 25/09/2016 Book
    Dewey Decimal Classification     Savar Campus Library Savar Campus Library General Stacks 25/09/2016 Trim Education 810.00 5 81 658.8 ZEI 3010031382 24/02/2020 25/02/2019 6 810.00 25/09/2016 Book