Successful help desk management in a week / (Record no. 47086)

MARC details
000 -LEADER
fixed length control field 00977nam a22003137a 4500
001 - CONTROL NUMBER
control field 43543
003 - CONTROL NUMBER IDENTIFIER
control field BD-DhAAL
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20241103125113.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 241102t20002005enka|||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780340781746
International Standard Book Number 0340781742
040 ## - CATALOGING SOURCE
Original cataloging agency BD-DhAAL
Modifying agency BD-DhAAL
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Edition number 22
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Chapman, Jacqueline.
9 (RLIN) 57110
245 ## - TITLE STATEMENT
Title Successful help desk management in a week /
Statement of responsibility, etc Jacqueline .
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc London :
Name of publisher, distributor, etc Hodder & Stoughton,
Date of publication, distribution, etc 2000 [Tenth impression 2005].
300 ## - PHYSICAL DESCRIPTION
Extent 96 pages :
Other physical details illustrations ;
Dimensions 20 cm.
490 ## - SERIES STATEMENT
Series statement In a week
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services.
Topical term or geographic name as entry element Customer services
General subdivision Management.
9 (RLIN) 999
Topical term or geographic name as entry element Customer relations.
Topical term or geographic name as entry element Consumer satisfaction.
Topical term or geographic name as entry element Consumer education.
9 (RLIN) 11789
Topical term or geographic name as entry element Support services (Management).
9 (RLIN) 57111
Topical term or geographic name as entry element Business communication.
710 ## - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Institute Of Management.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     Savar Campus Library Savar Campus Library General Stacks 02/11/2024 Savar Campus Library 185.00   658.812 CHA 3020043543 02/11/2024 1 02/11/2024 Book