Keeping score : using the right metrics to drive world-class performance / Mark Graham Brown.
Material type:
TextPublication details: New York : Quality Resources : Distributed by AMACOM Books c1996.Description: ix, 198 p. : ill. ; 23 cmISBN: - 0527763128 (Quality Resources)
- 0814403271 (AMACOM)
- 658.8/12 20
- HD58.9 .B76 1996
| Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Savar Campus Library General Stacks | Savar Campus Library General Stacks | 658.812 BRO (Browse shelf(Opens below)) | 1 | Available | 3020001106 |
Total holds: 0
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| 658.8 ZEI Services marketing : | 658.8 ZEI Services marketing : | 658.8 ZEI Services marketing : | 658.812 BRO Keeping score : | 658.812 CHA Successful help desk management in a week / | 658.812 GOL Agile competitors and virtual organizations : | 658.812 GOL Agile competitors and virtual organizations : |
Includes bibliographical references (p. 193-194) and index.
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