quality and competitiveness Ivancevich, John M. creator Lorenzi, Peter. Skinner, Steven J. text bibliography ilu Chicago Irwin c1997 1997 2nd ed. monographic eng

print

xxvi, 630 p. : col. ill. ; 29 cm. John M. Ivancevich, Peter Lorenzi, Steven J. Skinner ; with Philip B. Crosby. Includes bibliographical references (p. 583-602) and indexes. Decision making Management Quality of products Competition 658 0256189390 96026410 DLC 090531 3998477