@book{1387,
	author = {Gaither, Norman. and Frazier, Greg,},
	title = {Operations management /},
	publisher = {South-Western/Thomson Learning,},
	year = {c2002.},
	address = {Australia ;},
	edition = {9th ed.},
	note = {Rev. ed. of: Production and operations management. 8th ed. c1999.}
}