00710nam a2200193 a 450000100090000000800410000901000170005002000150006708200160008210000190009824500810011725000120019826000550021030000510026550000420031650400750035865000570043370000260049012305479090602s2002 njua b 001 0 eng d a 2001021273 a013090947500a658.4/52211 aThill, John V.10aExcellence in business communication /cJohn V. Thill, Courtland L. Bovée. a5th ed. aUpper Saddle River, N.J. :bPrentice Hall,cc2002. axxxv, 539, 10, 4, 12 p. :bcol. ill. ;c28 cm. aSupplemented by a companion Web site. aIncludes bibliographical references (p. 1-10 (3rd group)) and indexes. 0aBusiness communicationzUnited StatesvCase studies.1 aBovée, Courtland L.