twelve drivers of competitive advantage Mentzer, John T. creator text bibliography ii New Delhi Thousand Oaks, Calif Response books Sage Publications c2004 2004 monographic eng

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291 p. : ill. ; 23 cm. Supply chain management as a source of competitive advantage -- Coordinate the traditional business functions across the company and across the supply chain -- Collaborate with supply chain partners on non-core competency functions -- Look for supply chain synergies -- Not all customers are created equal -- Identify and manage the supply chain flow cycles -- Manage demand (not just the forecast) -- Substitute information for assets -- Systems are templates to be laid over processes -- Not all products are created equal -- Make yourself easy to do business with -- Do not let tactics overshadow strategies -- Align your supply chain strategies and your reward strategies -- It [sic] all together. John T. Mentzer. Includes bibliographical references (p. 257-273) and index. Business logistics Management 658.7 0761929088 (acid-free paper) 8178294575 090617