00866nam a2200229 a 4500 05093212 090617s1996 ii b 000 0 eng d 8171413277 CPV CPV CityU 658.4/013 21 Towards managerial excellence / editor, M. Sarngadharan. New Delhi : Discovery Pub. House, 1996. 102 p. ; 23 cm. Includes bibliographical references. Total quality management. Benchmarking (Management) Organizational effectiveness. Sarngadharan, M. (Madhusoodhanan), 1950- 1746 1746 0 0 ddc 0 0 BRACUL BRACUL GEN 2009-06-28 260.00 0 658.4013 TOW 3010011722 2009-06-28 1 520.00 2009-06-28 BK