@book{33853,
	author = {Cole, Robert Hartzell. and Mishler, Lon.},
	title = {Consumer and business credit management /},
	publisher = {Irwin/McGraw-Hill,},
	year = {c1998.},
	series = {The Irwin/McGraw-Hill series in marketing},
	address = {Boston, Mass. :},
	edition = {11th ed.}
}