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  <titleInfo>
    <title>Management</title>
    <subTitle>meeting and exceeding customer expectations</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Plunkett, W. Richard (Warren Richard)</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
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  </name>
  <name type="personal">
    <namePart>Attner, Raymond F.</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">ohu</placeTerm>
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    <place>
      <placeTerm type="text">Cincinnati</placeTerm>
    </place>
    <publisher>South-Western College Pub.</publisher>
    <dateIssued>c1997</dateIssued>
    <dateIssued encoding="marc">1997</dateIssued>
    <edition>6th ed.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xxi, 760 p. : col. ill. ; 26 cm.</extent>
  </physicalDescription>
  <note type="statement of responsibility">Warren R. Plunkett, Raymond F. Attner.</note>
  <note>Rev. ed. of: Introduction to management. 5th ed. c1994.</note>
  <note>Includes bibliographical references (p. 707-733) and index.</note>
  <subject authority="lcsh">
    <topic>Management</topic>
  </subject>
  <classification authority="lcc">HD31 .P55 1997</classification>
  <classification authority="ddc" edition="21">658.4</classification>
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      <title>Introduction to management</title>
    </titleInfo>
    <name type="personal">
      <namePart>Plunkett, W. Richard (Warren Richard).</namePart>
    </name>
  </relatedItem>
  <identifier type="isbn">0538844965 (hardcover)</identifier>
  <identifier type="lccn">96037322</identifier>
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