@book{34187,
	author = {Adler, Ronald B. and Elmhorst, Jeanne Marquardt.},
	title = {Communicating at work :},
	publisher = {McGraw-Hill Co.,},
	year = {c1996.},
	address = {New York :},
	edition = {5th ed.},
	note = {"International edition"--T.p. verso.}
}