Winning - Welch, Jack, 1935-; Welch, Suzy. (New York : London : HarperBusiness, HarperCollins Publishers, 2005)
Introduction : "every day, there is a new question" -- 1. Mission and values : so much hot air about something so real -- 2. Candor : the biggest dirty little secret in the business -- 3. Differentiation : cruel and Darwinian? : try fair and effective -- 4. Voice and dignity : every brain in the game -- 5. Leadership : it's not just about you -- 6. Hiring : what winners are made of -- 7. People management : you've got the right players, now what? -- 8. Parting ways : letting go is hard to do -- 9. Change : mountains do move -- 10. Crisis management : from oh-God-no to yes-we're-fine -- 11. Strategy : it's all in the sauce -- 12. Budgeting : reinventing the ritual -- 13. Organic growth : so you want to start something new -- 14. Mergers and acquisitions : deal heat and other deadly sins -- 15. Six Sigma : better than a trip to the dentist -- 16. The right job : find it and you'll never really work again -- 17. Getting promoted : sorry, no shortcuts -- 18. Hard spots : that damn boss -- 19. Work-life balance : everything you always wanted to know about having it all (but were afraid to hear) -- 20. Here, there, and everywhere : the questions that almost got away.
Includes index.
Keywords: Success in business; Strategic planning; Negotiation in business