@book{35290,
	author = {Baker, Lida and Gershon, Steven.},
	title = {Skillful listening & speaking :},
	publisher = {Macmillan education;},
	year = {c2012.},
	series = {Macmillan academic skills},
	address = {London :},
	note = {"With Digibook access" -- On cover.
}
}