00823nam a2200265 a 45000010005000000030009000050080041000140100017000550200015000720200015000870400028001020820012001301000024001422450127001662500012002932600030003053000034003355040066003696500021004356500016004566500025004726500017004977000020005147000023005343372BD-DhAAL150825s1997    ilua     b    001 0 eng d  a   96026410   a007292408X  a0256189390  aDLCcDLCdDLCdBD-DhAAL00a6582201 aIvancevich, John M.10aManagement :bquality and competitiveness /cJohn M. Ivancevich, Peter Lorenzi, Steven J. Skinner ; with Philip B. Crosby.  a2nd ed.  aChicago :bIrwin,cc1997.  a300 p. :bcol. ill. ;c29 cm.  aIncludes bibliographical references (p. 583-602) and indexes. 0aDecision making. 0aManagement. 0aQuality of products. 0aCompetition.1 aLorenzi, Peter.1 aSkinner, Steven J.