Perfect customer care
all you need to get it right first time
Johns, Ted.
creator
text
enk
London
UK
Arrow
Random House
1994
monographic
eng
198 p. ; 20 cm.
Ted Johns.
Customer services
658.812
184413153x
0712659129 (pbk) :
gb 94031755
UKM
150921
20150921120613.0
4528