@book{35649,
	author = {Breakwell, Glynis M. and Breakwell, Glynis M.},
	title = {Coping with aggressive behavior /},
	publisher = {British Psycological Society,},
	year = {2000.},
	series = {Personal and professional development},
	address = {Leicester, UK :},
	note = {Rev. and updated edition of: Facing physical violence.}
}