@book{35775,
	author = {Keeling, B. Lewis and Kallaus, Norman Francis,},
	title = {Administrative office management /},
	publisher = {South-Western Educational Pub.,},
	year = {c1996.},
	address = {[Cincinnati, Ohio] :},
	edition = {11th ed.},
	note = {At head of title: South-Western.}
}