02221nam a22003734i 4500 40484 40484 34355 BD-DhAAL 20190321092642.0 190321t2019 enk f 000 0 eng 2018010621 9780815370284 (paperback) 9780815370277 (hardback) 9781351249744 (ebook) DLC eng DLC rda DLC BD-DhAAL pcc e-uk--- LB2341.8.G7 M39 2019 378.101 23 McCaffery, Peter, 1952- 30303 The higher education manager's handbook : effective leadership and management in universities and colleges / Peter McCaffery. Third edition. London ; New York : Routledge, 2019. xix, 503 pages ; 25 cm "First edition published by RoutledgeFalmer 2004"--T.p. verso. Previous edition: 2010. Introduction: The challenge for higher education managers -- Chapter 1. Knowing your environment -- 1. The change drivers -- 2. The university identity crisis -- 3. The key strategic challenges for universities -- Chapter 2. Knowing your institution -- Chapter 3. Leading your department -- Chapter 4. Leading by example -- Chapter 5. Managing for high performance -- Chapter 6. Developing staff -- Chapter 7. Leading and celebrating diversity -- Chapter 8. Enhancing the student experience -- Chapter 9. Managing change -- Chapter 10. Managing up and managing the "down-side" -- 1. Managing up -- 2. Managing the "down side" -- Chapter 11. Managing yourself. AAL Universities and colleges Great Britain Administration Handbooks, manuals, etc. 30304 Educational leadership Great Britain Handbooks, manuals, etc. 30305 Education, Higher Great Britain Administration Handbooks, manuals, etc. 30306 Ayesha Abed Library General Stacks ddc BK 0 0 ddc 0 0 BRACUL BRACUL GEN 2019-02-26 Parama 2555.29 0 378.101 MCC 3010034355 2019-02-26 1 2555.29 2019-02-26 BK