The effective leadership and management in universities and colleges McCaffery, Peter 1952- creator text handbook enk London New York Routledge 2019 Third edition. monographic eng

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xix, 503 pages ; 25 cm Introduction: The challenge for higher education managers -- Chapter 1. Knowing your environment -- 1. The change drivers -- 2. The university identity crisis -- 3. The key strategic challenges for universities -- Chapter 2. Knowing your institution -- Chapter 3. Leading your department -- Chapter 4. Leading by example -- Chapter 5. Managing for high performance -- Chapter 6. Developing staff -- Chapter 7. Leading and celebrating diversity -- Chapter 8. Enhancing the student experience -- Chapter 9. Managing change -- Chapter 10. Managing up and managing the "down-side" -- 1. Managing up -- 2. Managing the "down side" -- Chapter 11. Managing yourself. Peter McCaffery. "First edition published by RoutledgeFalmer 2004"--T.p. verso. Previous edition: 2010. AAL e-uk--- Universities and colleges Great Britain Administration Handbooks, manuals, etc Educational leadership Great Britain Handbooks, manuals, etc Education, Higher Great Britain Administration Handbooks, manuals, etc LB2341.8.G7 M39 2019 378.101 9780815370284 (paperback) 9780815370277 (hardback) 2018010621 Ayesha Abed Library DLC 190321 20190321092642.0 34355 eng