@book{42336,
	author = {Lovelock, Christopher H., and Wirtz, Jochen,},
	title = {Services marketing :},
	publisher = {Pearson India Education Services,},
	year = {c2018},
	address = {India :},
	edition = {Eighth edition.},
	note = {Indian Subcontinent Adaption},
	url = {http://elibrary.in.pearson.com}
}