@book{42762,
	author = {David Loader, Graeme Biggs},
	title = {Managing Technology in the Operations Function},
	publisher = {ELSEVIER,},
	year = {2002},
	note = {<strong>Off-Campus Access:</strong> Athens ID and Password Required},
	url = {https://www.sciencedirect.com/science/book/9780750654852}
}