@book{47029,
	author = {Morris, Steve, and Willcocks, Graham. and Chartered Management Institute (Great Britain).},
	title = {Great business letters in a week /},
	publisher = {Hodder & Stoughton,},
	year = {©2000 [Tenth impression 2007].},
	series = {In a week},
	address = {London :},
	note = {At head of cover: Chartered Management Institute}
}