@book{47088,
	author = {Michelli, Dena. and Chartered Management Institute (Great Britain)},
	title = {Assertiveness in a week /},
	publisher = {Hodder & Stoughton,},
	year = {©1994 [tenth impression 2007].},
	series = {In a week},
	address = {London :},
	edition = {Second edition.},
	note = {Previous ed. published: as Successful assertiveness in a week. 1998
At head of cover: Chartered Management Institute}
}