00850nam a2200217 a 4500 3004339 090518s1992 enka b 000 0 eng d 93163097 058220903X (pbk) 362.1/068/5 20 Koch, Hugh C. H. Implementing and sustaining total quality management in health care / Hugh C.H.Koch. Harlow, Essex : Longman, 1992. viii, 248 p. : ill. ; 30 cm. Includes bibliographical references (p. 245-246). Health services administration. Total quality management. 781 781 0 0 ddc 0 0 NFIC BRACUL BRACUL GEN 2009-05-18 0.00 0 362.10685 KOC 3010005769 2009-05-18 1 2009-05-18 BK