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  <titleInfo>
    <title>English for customer care</title>
  </titleInfo>
  <name type="personal">
    <namePart>Richey, Rosemary.</namePart>
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    <publisher>Oxford University Press</publisher>
    <dateIssued>2007</dateIssued>
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    <extent>80 pages : illustrations ; 26 cm  + 1 CD-ROM (4 3/4 in.)</extent>
  </physicalDescription>
  <note type="statement of responsibility">Rosemary Richey.</note>
  <note>CFL, BRACU</note>
  <subject authority="lcsh">
    <topic>English language</topic>
    <topic>Usage</topic>
    <topic>Study and teaching</topic>
  </subject>
  <subject authority="lcsh">
    <topic>English language</topic>
    <topic>Business English</topic>
    <topic>Study and teaching</topic>
    <topic>Foreign speakers</topic>
    <topic>Audio-visual aids</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Customer relations</topic>
    <topic>Study and teaching</topic>
  </subject>
  <subject authority="lcsh">
    <topic>English language</topic>
    <topic>Sound recordings for foreign speakers</topic>
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  <classification authority="ddc" edition="22">420.7</classification>
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  <relatedItem type="series">
    <titleInfo>
      <title>Oxford Business English</title>
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  <identifier type="isbn">9780194579070 (book) </identifier>
  <identifier type="isbn">0194579077 (book) </identifier>
  <identifier type="isbn">9780194579087 (CD)</identifier>
  <identifier type="isbn">0194579085 (CD) </identifier>
  <identifier type="isbn">9780194579063 (set) </identifier>
  <identifier type="isbn">0194579069 (set)</identifier>
  <location>
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