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Operations management / Nigel Slack, Stuart Chambers, Robert Johnston. by
  • Slack, Nigel
  • Chambers, Stuart
  • Johnston, Robert, 1953-
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harlow, England ; New York : Financial Times Prentice Hall, 2010
Availability: Items available for loan: Ayesha Abed Library (4)Call number: 658.5 SLA, ...

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Service operations management : improving service delivery / Robert Johnston, Graham Clark and Michael Shulver. by
  • Johnston, Robert, 1953-
  • Clark, Graham, 1949-
  • Shulver, Michael
Edition: Fourth edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harlow, Essex, England ; New York : Pearson, c2012
Availability: Items available for loan: Ayesha Abed Library (2)Call number: 658 JOH, ...

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