| 000 | 01023nam a2200289 a 4500 | ||
|---|---|---|---|
| 001 | 1266 | ||
| 003 | BD-DhAAL | ||
| 005 | 20150813162721.0 | ||
| 008 | 150813s1993 ctua b 001 0 eng | ||
| 010 | _a 92001749 | ||
| 020 | _a8185814783 | ||
| 020 | _a0899307973 (alk. paper) | ||
| 040 |
_aDLC _cDLC _dDLC _dBD-DhAAL |
||
| 050 | 0 | 0 |
_aHD70.U5 _bA8 1993 |
| 082 | 0 | 0 |
_a658 _220 |
| 100 | 1 |
_aArogyaswamy, Bernard. _913750 |
|
| 245 | 1 | 0 |
_aValue-directed management : _borganizations, customers, and quality / _cBernard Arogyaswamy and Ron P. Simmons. |
| 260 |
_aWestport, Conn. : _aNew Delhi : _bQuorum Books, _bWheeler Publishing, _cc1993. |
||
| 300 |
_axviii, 230 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aManagement _zUnited States. _913751 |
|
| 650 | 0 |
_aQuality of products _zUnited States _xManagement. _913752 |
|
| 650 | 0 |
_aCustomer services _zUnited States _xManagement. _913753 |
|
| 700 | 1 |
_aSimmons, Ron P., _d1957- _913754 |
|
| 942 |
_2ddc _cBK |
||
| 999 |
_c35225 _d35225 |
||