| 000 | 00977nam a22003137a 4500 | ||
|---|---|---|---|
| 001 | 43543 | ||
| 003 | BD-DhAAL | ||
| 005 | 20241103125113.0 | ||
| 008 | 241102t20002005enka|||| |||| 00| 0 eng d | ||
| 020 | _a9780340781746 | ||
| 020 | _a0340781742 | ||
| 040 |
_aBD-DhAAL _dBD-DhAAL |
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| 082 |
_a658.812 _222 |
||
| 100 |
_aChapman, Jacqueline. _957110 |
||
| 245 |
_aSuccessful help desk management in a week / _cJacqueline . |
||
| 260 |
_aLondon : _bHodder & Stoughton, _c2000 [Tenth impression 2005]. |
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| 300 |
_a96 pages : _billustrations ; _c20 cm. |
||
| 490 | _aIn a week | ||
| 650 | _aCustomer services. | ||
| 650 |
_aCustomer services _xManagement. _9999 |
||
| 650 | _aCustomer relations. | ||
| 650 | _aConsumer satisfaction. | ||
| 650 |
_aConsumer education. _911789 |
||
| 650 |
_aSupport services (Management). _957111 |
||
| 650 | _aBusiness communication. | ||
| 710 | _aInstitute Of Management. | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c47086 _d47086 |
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