Showing 1 - 2 results of 2 for search 'Basu, Amiya K.', query time: 0.02s Refine Results
  1. 1
    Technical complexity and consumer knowledge as moderators of service quality evaluation in the automobile service industry
    by Andaleeb, Syed Saad, Basu, Amiya K.
    Published 2016
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  2. 2
    Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
    by Andaleeb, Syed Saad, Basu, Amiya K.
    Published 2016
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    Article
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