Customer service & its dimensions at X solutions LTD. through WhatsApp

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

গ্রন্থ-পঞ্জীর বিবরন
প্রধান লেখক: Zaman, Tasnim
অন্যান্য লেখক: Zaman, Raisa Tasnim
বিন্যাস: Internship report
ভাষা:English
প্রকাশিত: Brac University 2022
বিষয়গুলি:
অনলাইন ব্যবহার করুন:http://hdl.handle.net/10361/16957
id 10361-16957
record_format dspace
spelling 10361-169572022-06-12T21:01:33Z Customer service & its dimensions at X solutions LTD. through WhatsApp Zaman, Tasnim Zaman, Raisa Tasnim Brac Business School, Brac University Social media Marketing integration Dashboard Confidential Brand management Marketing communication Digital media Anydesk consumer satisfaction Zerocium Online marketing Customer services. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022. Cataloged from PDF version of internship report. Includes bibliographical references (page 47). My internship program at the university required me to complete my degree, and I incorporated my entire work experience from the Query Management Team (Robi-Airtel WhatsApp) at X Solutions Limited in my report. I handled client queries via WhatsApp, a social media network, and worked for brands including Robi Axiata Limited and Airtel Bangladesh. Creating my internship report was a way for me to incorporate both the practical and theoretical aspects of my internship, therefore I wrote it based on what I learned and what I experienced. Management of difficulties such as staff performance evaluations, remuneration administration, and training sessions were some of the things I took away from my experience with the company. Tasnim Zaman B. Business Administration 2022-06-12T04:35:09Z 2022-06-12T04:35:09Z 2022 2022-01 Internship report ID 17304082 http://hdl.handle.net/10361/16957 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 47 pages application/pdf Brac University
institution Brac University
collection Institutional Repository
language English
topic Social media
Marketing integration
Dashboard
Confidential
Brand management
Marketing communication
Digital media
Anydesk consumer satisfaction
Zerocium
Online marketing
Customer services.
spellingShingle Social media
Marketing integration
Dashboard
Confidential
Brand management
Marketing communication
Digital media
Anydesk consumer satisfaction
Zerocium
Online marketing
Customer services.
Zaman, Tasnim
Customer service & its dimensions at X solutions LTD. through WhatsApp
description This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.
author2 Zaman, Raisa Tasnim
author_facet Zaman, Raisa Tasnim
Zaman, Tasnim
format Internship report
author Zaman, Tasnim
author_sort Zaman, Tasnim
title Customer service & its dimensions at X solutions LTD. through WhatsApp
title_short Customer service & its dimensions at X solutions LTD. through WhatsApp
title_full Customer service & its dimensions at X solutions LTD. through WhatsApp
title_fullStr Customer service & its dimensions at X solutions LTD. through WhatsApp
title_full_unstemmed Customer service & its dimensions at X solutions LTD. through WhatsApp
title_sort customer service & its dimensions at x solutions ltd. through whatsapp
publisher Brac University
publishDate 2022
url http://hdl.handle.net/10361/16957
work_keys_str_mv AT zamantasnim customerserviceitsdimensionsatxsolutionsltdthroughwhatsapp
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