Mystery shopping – an effective tool for quality assurance

Mystery shopping – an effective tool for quality assurance

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.

Podrobná bibliografie
Hlavní autor:	Hasin, Ahmed Kamal
Další autoři:	Ahmed, Riyashad
Médium:	Internship report
Jazyk:	English
Vydáno:	Brac University 2022
Témata:	Mystery shopping Financial institution Schemes Customer service Survey Financial institutions Customer relations.
On-line přístup:	http://hdl.handle.net/10361/17155

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