Analyzing the factors that influence customer service quality in IFIC Bank PLC

Analyzing the factors that influence customer service quality in IFIC Bank PLC

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

Библиографические подробности
Главный автор:	Humaira, Nowrin
Другие авторы:	Khan, Tanzin
Формат:	Internship report
Язык:	English
Опубликовано:	Brac University 2024
Предметы:	Service quality Customer satisfaction General banking system Trade service center Banks and banking > Bangladesh. Consumer satisfaction.
Online-ссылка:	http://hdl.handle.net/10361/24310

Схожие документы

Customer satisfaction on customer services of UCB Bank
по: Afroz, Ridita
Опубликовано: (2023)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
по: Islam, Md. Aminul
Опубликовано: (2019)

General banking and digitalization through the lenses of customer
по: Tasnuva, Rudainah
Опубликовано: (2024)

Customer satisfaction on service quality of EXIM Bank
по: Silma, Nowshin Subah
Опубликовано: (2024)

Customer satisfaction on customer service of IFIC Bank limited
по: Mondal, Tanushree
Опубликовано: (2021)

Impact of digitalization of service request (information update) for customer satisfaction
по: Nova, Sanjana Azad
Опубликовано: (2023)

Customer satisfaction on services of Sonali bank Limited
по: Akib, Ahanak
Опубликовано: (2022)

E-banking services and customer behavior analysis of Agrani Bank Limited
по: Biswas, Soumithra
Опубликовано: (2023)

Customer service and satisfaction of Janata Bank
по: Nayeem, Jannatul
Опубликовано: (2019)

Identifying customer satisfaction level of BRAC Bank general banking activities
по: Mahnaz, Samanta
Опубликовано: (2019)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
по: Tanny, Anisha
Опубликовано: (2019)

Measuring customer satisfaction on the services of HSBC during Covid-19
по: Binte Iqbal, Sayma
Опубликовано: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
по: Fardous, Farhin
Опубликовано: (2021)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
по: Nuzhat, Ramisa
Опубликовано: (2021)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
по: Naureen, Sabah
Опубликовано: (2021)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
по: khan, Shadman Zuhair
Опубликовано: (2024)

Quality : from customer needs to customer satisfaction /
по: Bergman, Bo, 1943-
Опубликовано: (1994)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
по: Sumaya, Ayesha
Опубликовано: (2019)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
по: Alam, Farzana
Опубликовано: (2022)

Measuring the level of customer satisfaction on ATM services of ADC center, The City Bank Limited
по: Afrin, Sumya
Опубликовано: (2016)

General banking and customer satisfaction of Bank Asia Limited
по: Raihan, Sabbir
Опубликовано: (2023)

Customer service and satisfaction of Agrani Bank Limited
по: Afroz, Sadia
Опубликовано: (2018)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
по: Saad, Kazi Newaz Alam
Опубликовано: (2019)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
по: Rashid, Kamrun Nahar
Опубликовано: (2019)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
по: Ahmed, Ishtiaque
Опубликовано: (2019)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
по: Anima, Maisha Ibnath
Опубликовано: (2020)

Customer satisfaction of UCBL
по: Maksud, Aquib
Опубликовано: (2021)

Factors influencing customer satisfaction in Grameenphone
по: Deepta, Aqib Wassy
Опубликовано: (2019)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
по: Shafin, Md. Shahriar Kabir
Опубликовано: (2024)

Analyzing the customer service experience for mobile banking users of The City Bank Limited
по: Ahmed, Ashfaque
Опубликовано: (2024)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
по: Naim, Rabiul Islam
Опубликовано: (2021)

Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
по: Bhattacharjee, Mukti
Опубликовано: (2017)

Customer service and satisfaction analysis at Prime Bank Ltd.
по: Jihan, Jaky All Naiem
Опубликовано: (2024)

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC
по: Suzana, Sazia Afrin
Опубликовано: (2024)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
по: Fariha, Lamia Jannat
Опубликовано: (2023)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
по: Kabir, Md. Rezwanul
Опубликовано: (2020)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
по: Andaleeb, Syed Saad, и др.
Опубликовано: (2016)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
по: Raisa, Fabeha
Опубликовано: (2024)

Customer satisfaction of The City Bank Limited
по: Tanzim, Kishwar Kaniz
Опубликовано: (2019)

Stop selling, start partnering : the new thinking about finding and keeping customers /
по: Wilson, Larry, 1930-
Опубликовано: (1994)