Determining the client's satisfaction of Borak Real Estate in Dhaka
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2012.
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| Định dạng: | Internship report |
| Ngôn ngữ: | English |
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BRAC University
2013
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| Truy cập trực tuyến: | http://hdl.handle.net/10361/2436 |
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10361-2436 |
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10361-24362019-09-30T03:30:38Z Determining the client's satisfaction of Borak Real Estate in Dhaka Haseen, Sanjida Alam, Muhammad Intisar BRAC Business School, BRAC University Borak real estate Business administration This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2012. Cataloged from PDF version of Internship report. Includes bibliographical references (page 59). Borak Real Estate is one of the leading developing companies in Bangladesh. It is creating its brand image day by day by providing not only modern architectural buildings but also sophisticated interior designing for their clients. Borak Real Estate never compromises with its design and construction products quality. Their main concern always is the safety of their clients. So clients are also very much depending on them. Consequently they can build up a very good relationship with their clients. Borak Real Estate is a local developing company and it is working locally. So it has a strong brand image as well as a strong business network all over the country. I have prepared this report primarily to Determining the Client Satisfaction of Interior Designing at Borak Real Estate in Dhaka. Customer Satisfaction is the states at which the requirements are fulfilled in a way that meets the expectation of them and the after sales services are taken care of. To determine clients’ satisfaction level I have discussed here the Client Satisfaction Tools and Strategies in elaborate way. For that I have analyze the target market, segmentation, positioning of Borak Real Estate. Client expectation and perception of Borak Real Estate, building relationship with their clients, listening clients requirements, service recovery, role influences are analyzed here briefly. Then the strategies of minimizing gap to satisfy their clients. I have done a research here to determine the client satisfaction of Borak Real Estate. For that I have to interview 20 clients and analyze the data. At last the findings by analyzing these data have been described here also. By that a scenario of clients’ satisfaction of Borak Real Estate has been shown here. Finally according the findings of the report, I have suggested some recommendations to Borak Real Estate so that by following those they can improve their position I in the market and satisfy their clients. Sanjida Haseen B. Business Administration 2013-05-19T09:10:16Z 2013-05-19T09:10:16Z 2012 2012-09-18 Internship report ID 08204048 http://hdl.handle.net/10361/2436 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 75 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Borak real estate Business administration |
| spellingShingle |
Borak real estate Business administration Haseen, Sanjida Determining the client's satisfaction of Borak Real Estate in Dhaka |
| description |
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2012. |
| author2 |
Alam, Muhammad Intisar |
| author_facet |
Alam, Muhammad Intisar Haseen, Sanjida |
| format |
Internship report |
| author |
Haseen, Sanjida |
| author_sort |
Haseen, Sanjida |
| title |
Determining the client's satisfaction of Borak Real Estate in Dhaka |
| title_short |
Determining the client's satisfaction of Borak Real Estate in Dhaka |
| title_full |
Determining the client's satisfaction of Borak Real Estate in Dhaka |
| title_fullStr |
Determining the client's satisfaction of Borak Real Estate in Dhaka |
| title_full_unstemmed |
Determining the client's satisfaction of Borak Real Estate in Dhaka |
| title_sort |
determining the client's satisfaction of borak real estate in dhaka |
| publisher |
BRAC University |
| publishDate |
2013 |
| url |
http://hdl.handle.net/10361/2436 |
| work_keys_str_mv |
AT haseensanjida determiningtheclientssatisfactionofborakrealestateindhaka |
| _version_ |
1814307024089907200 |