People quality management of inbound contact center of GrameenPhone Ltd.

People quality management of inbound contact center of GrameenPhone Ltd.

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014.

Bibliografiske detaljer
Hovedforfatter:	Khushbu, Tanzila Hashem
Andre forfattere:	Haq, Mahmudul
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2014
Fag:	Business administration
Online adgang:	http://hdl.handle.net/10361/3092

Lignende værker

Financial performance analysis of GrameenPhone Limited
af: Sarker, Mohammad Asaduzzaman
Udgivet: (2014)

Customer Satisfaction of Grameen Phone Ltd.
af: Mouli, Marzana Moslem
Udgivet: (2012)

eCRM and eCRM practices in GrameenPhone and its impact
af: Rahman, Md. Saifur
Udgivet: (2011)

Training and development practice in Grameen Phone Ltd.
af: Sultana, Farhana
Udgivet: (2015)

Grameen phone employee service
af: Mustafa, Imteaz Ibne
Udgivet: (2010)

Motivational factors and differences between part-time & full-time employees of Grameenphone Ltd. -contact center
af: Abonty, Sabera Zohra
Udgivet: (2011)

Inbound Logistics Management
af: Crocker, Barry;Jessop, David;Morrison, Alex;Jessop, David;Morrison, Alex

Customer satisfaction index and service quality assurance of Grameenphone Ltd.
af: Chowdhury, Farzana
Udgivet: (2011)

Equity research on Grameen Phone
af: Chowdhury, Faisal Rahman
Udgivet: (2023)

Disciplinary process of Grameenphone Ltd.
af: Nishat, Najia
Udgivet: (2015)

Customer satisfaction level of Grameenphone Community Information Center
af: Khanam, Abeda Rezwana
Udgivet: (2012)

IPO of Grameenphone
af: Mehtab, SK Ahmar
Udgivet: (2012)

The role of transport department at Grameenphone Ltd.
af: Nowshin, Subrina
Udgivet: (2012)

Identify the parameter of customer satisfaction of Grameenphone Ltd.
af: Shahid, Subrina
Udgivet: (2015)

Training program: A study on Grameenphone Ltd.
af: Pervin, Afsana
Udgivet: (2015)

Effectiveness of telesales in Grameenphone
af: Chowdhury, Md. Sazid
Udgivet: (2011)

Grameen Phone Limited (communications corporate affairs)
af: Ahana, Sumaya Hasan
Udgivet: (2019)

Employees’ perception about HR functions in Grameenphone Ltd.
af: Hoque, Nur Peara
Udgivet: (2014)

Customer satisfaction of Grameenphone limited
af: Md. Harun-Or-Rashid
Udgivet: (2011)

Productdevelopment in Grameenphone Limited
af: Sanchari, Jamin Alam
Udgivet: (2015)

Strategies of human resource: a study on Grameenphone Ltd.
af: Sultana, Salma
Udgivet: (2014)

Adoption of 3G of Grameenphone on Smartphones
af: Kabir, Eshat
Udgivet: (2014)

Effectiveness of the promotional acivities of Grameenphone modem
af: Noor, Abida
Udgivet: (2012)

Perception of Grameenphone in the mind of its customers
af: Khan, Nadia
Udgivet: (2010)

Assessing customer satisfaction of Grameenphone
af: Shoulin, Shabnam
Udgivet: (2014)

Financial performance of revenue accounting department: case study on Grameenphone Ltd.
af: Afroz, Sakia
Udgivet: (2016)

Inbound to outbound logistic of Daraz Bangladesh
af: Kazi Sustagi, Nafs Amrita
Udgivet: (2023)

Current scenario of internet services: an analysis on Grameenphone
af: Lamia, Zannat Tahera
Udgivet: (2012)

Relationship between the borrowers and the employees of Grameen Bank
af: Duranta, Nazmul Hasan
Udgivet: (2014)

Case study on Grameenphone: current scenario of post-paid package & 3G licensing of Grameenphone and their future prospects
af: Jebin, Laila
Udgivet: (2014)

Exploring elegance: the story of ‘Your Phone’
af: Amin, Ahmad Arif
Udgivet: (2015)

Social business activities of Grameen Trust
af: Islam, Shafquat Omair
Udgivet: (2015)

BTS Investment decision and payment process Grameenphone Limited
af: Hossain, Md. Sohrab
Udgivet: (2014)

Activities related to value added services of Grameenphone limited
af: Imtiaz, Nafis
Udgivet: (2015)

An overview of direct sales in the business market of Bangladesh: a study on Grameenphone Ltd.
af: Ahmed, Taukir
Udgivet: (2014)

Japan's Inbound Tourism Boom : Lessons for its Post-COVID-19 Revival /
af: Nguyen, Anh Thi Ngoc
Udgivet: (2020)

Analyze the customer satisfaction and management perception of Grameenphone; gap analysis in between the customer expectation and the management perception
af: Ahmed, Shabbir
Udgivet: (2014)

Ingenuity & effectiveness of Grameenphone services & advertisements through print media
af: Adnan, Md. Tawhid
Udgivet: (2014)

Knowledge sharing pattern of Customer Care Officer's of Grameenphone Limited
af: Ahmed, Kazi Tonima
Udgivet: (2014)

Employee engagement of Grameenphone Ltd.
af: Tasneem, Sumaila
Udgivet: (2017)