Karim, R., & Datta, S. (2014). Satisfied employees will lead to satisfied customer. BRAC University.
Cita Chicago (17th ed.)Karim, Rafiul, i Showvonick Datta. Satisfied Employees Will Lead to Satisfied Customer. BRAC University, 2014.
Cita MLA (8th ed.)Karim, Rafiul, i Showvonick Datta. Satisfied Employees Will Lead to Satisfied Customer. BRAC University, 2014.
Atenció: Aquestes cites poden no estar 100% correctes.