Analysis of consumer satisfaction level on bKash Limited as a mobile financial service provider

Analysis of consumer satisfaction level on bKash Limited as a mobile financial service provider

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.

Bibliografiske detaljer
Hovedforfatter:	Mannan, Afrita
Andre forfattere:	Ghani, Ariful
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2017
Fag:	bKash Limited Personnel management Customer satisfaction
Online adgang:	http://hdl.handle.net/10361/8766

Lignende værker

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
af: Chowdhury, Jawad Mahmud
Udgivet: (2021)

Analyzing the future of bKash payment service
af: Siddik, Md. Asif
Udgivet: (2018)

Fraud risk management of bKash Limited
af: Shahrin, Shemonti
Udgivet: (2018)

Analysis of customer perception regarding the effectiveness of fraud and dispute management of bKash Limited.
af: Rafi, Kazi Shahriar Al
Udgivet: (2021)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
af: Prothama, Nilam Fayaza
Udgivet: (2018)

Analyzing the customer’s perception about the service quality of customer service team of bKash
af: Alam, Tasnova
Udgivet: (2018)

Mobile financial service of bKash with app
af: Shabuj, Md. Shariful Alam
Udgivet: (2022)

Popularizing MFS (bKash) among the female population in Bangladesh
af: Sobhan, Kazi Nayeer
Udgivet: (2021)

Performance analysis of mobile financial industries: a comparative analysis between bKash Limited and Dutch Bangla Bank Rocket
af: Ahmed, Lubna
Udgivet: (2019)

A comparative study between premier bank’s pmoney and the leading mobile financial service provider bKash
af: Jahan, Md. Tasnim
Udgivet: (2020)

Impact of mobile financial service on financial inclusion of Bangladesh: A case study on bKash
af: Jamil, Md. Zubayer
Udgivet: (2023)

Talent management and retention at bKash Limited
af: Khan, Shabrina Siddique
Udgivet: (2024)

An internship report on recruitment process of product & technology in bKash Limited.
af: Kabir, Samantha
Udgivet: (2023)

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
af: Benazir, Nafisa Sadaf
Udgivet: (2023)

Merchant Management strategies to drive the acceptance of bKash payment in the emerging market
af: Sultana, Nahida
Udgivet: (2023)

The effect of POSM tools on users’ acceptability of bKash
af: Binte Ali, Nabila
Udgivet: (2023)

Analyzing factors influencing consumer behavior to use mobile financial service in Bangladesh: A study on bKash
af: Moon, Moneimul Islam
Udgivet: (2023)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
af: Ahmed, Nafisa
Udgivet: (2022)

Analysis of financial performance and effect of current asset management on profitability of bKash Limited
af: Mahmud, Anindo
Udgivet: (2018)

Investigating the challenges faced by bKash in implementing effective financial inclusion practices in Bangladesh
af: Chowdhury, Tasfia Tasnim
Udgivet: (2021)

Digital financial services of Bangladesh: SureCash, bKash, iPay, Upay
af: Hossain, Tashnin
Udgivet: (2019)

Impact of bKash on people’s economic progress- pioneer of cashless country with bundle of services
af: Arafat, Shah Shafin
Udgivet: (2022)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
af: Chowdhury, Jawad Mahmud
Udgivet: (2021)

Evaluation of supply chain process in mobile financial service bKash
af: Datta, Trina
Udgivet: (2018)

Recruitment & selection process of product & technology division of bKash Ltd
af: Mahjabin, Nuvana
Udgivet: (2024)

Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years
af: Momoshad, Shams Munawar
Udgivet: (2022)

Transaction monitoring in bKash Limited in global perspectives
af: Zaman, Tashfia Rifa
Udgivet: (2020)

Improving bill payment experience through bKash
af: Ghosh, Shuvashis
Udgivet: (2023)

Enhancing eork effectiveness and stability through AML/CFT compliance and training regime in bKash Limited
af: Tabassum, Nujhat
Udgivet: (2019)

Fraud prevention awareness and how it can create a competitive edge for bKash Limited in the mobile finance service industry
af: Kabir, Shadman Sakibul
Udgivet: (2022)

e-KYC: a much-needed impetus for improving bKash’s current registration method
af: Mohsin, Mitra
Udgivet: (2018)

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash
af: Alvi, Nagib Mahfuz
Udgivet: (2024)

The impact of training & development and effective communication on employee engagement: a study on bKash
af: Ananna, Afrin Jahan
Udgivet: (2024)

Financial performance analysis of bKash Limited of last 5 years
af: Saha, Sauptik
Udgivet: (2024)

Beyond cash out: exploring the diversification of Mobile Financial Services (MFS) in Bangladesh: a study on Mobile Financial Services provider bKash
af: Fahim, Abdullah Al
Udgivet: (2024)

Appraisement of supply chain function of bKash – a point of view from the stakeholders
af: Tanzim, Munira
Udgivet: (2019)

Driving financial inclusion of the unbanked population in Bangladesh–a study of IDLC Finance’s digital deposit scheme through bKash
af: Elora, Mashiat Hasan
Udgivet: (2024)

Increasing number of fraudulent activities in MFS industry and the role of compliance management Service in order to reduce it: a case analysis through bKash and relevant issues
af: Hossain, Md. Zubair
Udgivet: (2021)

Impact of recruitment and selection process on organizational performance - a case study on bKash limited
af: Mrittika, Jenifar Sultana
Udgivet: (2024)

Analysis on the passion points of digital audience
af: Amin, Subah
Udgivet: (2021)