01213nam a2200325 a 4500 16548853 120627s2012 waua 001 0 eng 2010941617 9788120344631 9780735648906 (pbk.) 0735648905 (pbk.) DLC DLC BD-DhAAL pcc 658.812028553 22 Snyder, Mike. Microsoft Dynamics CRM 2011 step by step / Mike Snyder, Jim Steger, Brendan Landers. Redmond, Wash. : Microsoft Press ; New Delhi : PHI Learning Pvt. Ltd., c2012. xxvi, 417 p. : ill. ; 23 cm. Step by step Includes index. 00025508 Microsoft CRM. Customer relations Management Computer programs. Customer relations Data processing Computer programs. Steger, Jim. Landers, Brendan. Step by step (Redmond, Wash.) Ayesha Abed Library General shelf. 12428 12428 0 0 ddc 0 658_812028553000000_SNY 0 20576 BRACUL BRACUL GEN 2012-06-27 816.00 0 658.812028553 SNY 3010025508 2012-06-27 1 2012-06-27 BK