01263nam a2200265 a 4500 12668338 BD-DhAAL 121231s2002 mau 001 0 eng 13089 13089 2002001475 1578512549 (alk. paper) DLC DLC DLC BD-DhAAL 658.4/06 21 Kotter, John P., 1947- 45384 The heart of change : real-life stories of how people change their organizations / John P. Kotter, Dan S. Cohen. Boston, Mass. : Harvard Business School Press, c2002. xiv, 190 pages ; 25 cm. Includes index. Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change. 00026431 Organizational change. 45385 Cohen, Dan S. 45386 Ayesha Abed Library General shelf ddc BK 0 0 0 658_406000000000000_KOT 0 21750 BRACUL BRACUL GEN 2012-12-31 Karim International 960.00 2 24 658.406 KOT 3010026431 2017-11-05 2017-05-25 1 2012-12-31 BK