01229nam a2200265 a 4500 3523564 130729s1996 maua b 001 0 eng d 96010216 0875846513 (alk. paper) DLC DLC DLC BD-DhAAL. 658.4/012 20 Kaplan, Robert S. The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton. Boston, Mass. : Harvard Business School Press, c1996. xi, 322 p. : ill. ; 24 cm. Includes bibliographical references and index. 00027347 Industrial productivity Measurement. Strategic planning. Organizational effectiveness Evaluation. Norton, David P., 1941- Ayesha Abed Library General shelf. 13784 13784 0 0 0 658_401200000000000_KAP 0 23050 IGS IGS GEN 2013-07-30 Trim Education 2875.00 0 658.4012 KAP 3010027347 2013-07-30 1 0000-00-00 BK Available 0 0 0 658_401200000000000_KAP 0 23051 IGS IGS GEN 2013-07-30 Trim Education 2875.00 0 658.4012 KAP 3010027348 2013-07-30 2 0000-00-00 BK Available