01081nam a2200277 a 4500 13311649 090616s2004 njuab b 001 0 eng d 2003060912 8177584502 0131138650 DLC DLC DLC 658.8 22 Lovelock, Christopher H. Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee. 5th ed. Upper Saddle River, N.J. ; New Delhi : Pearson/Prentice Hall, c2004. xvi, 594 p. : ill., map ; 26 cm. Includes bibliographical references and indexes. 00015941 Professions Marketing. Service industries Marketing. Wirtz, Jochen. Chatterjee, Jayanta . Ayesha Abed Library General shelf 1440 1440 0 0 ddc 0 658_800000000000000_LOV 0 1317 BRACUL BRACUL GEN 2009-06-28 550.00 17 111 658.8 LOV 3010015941 2023-12-20 2023-10-16 1 1100.00 2009-06-28 BK